Call or video call one employee
Start call
When to talk quick pass to type, call di employee. Dem go answer out loud, and dia words go show for your screen as dem dey talk. Each employee get voice wey dem choose for am: di men for your team dey talk with men voices and di women with women voices.
You fit call any employee wey you don hire, from im desk. Calls dey use credits, for any plan; see How credits dey work.
- Open di employee desk. Next to Chat and E don ready you go see two round buttons.
- Tap di phone button, Call and im name (for example Call Emma), for voice call, or di camera button, Video call with and im name, to start with your camera on.
- If your phone ask, allow di microphone. If dem block am, Nourva go talk Allow the microphone make you call.
- Di employee go greet you. When di screen read I dey listen — talk am, talk.
Emma, I get job interview for Thursday. We fit practise di first five minutes?You fit dey one call at a time. You no fit start call while you dey talk to Nourva One: end dat conversation first.
Di call screen
Di employee fill di screen. One band over di picture dey show wetin dey happen, like E dey connect, I dey listen — talk am, E dey talk or Dey reconnect…, with di time of di call. E dey show di last few lines of di conversation; tap am to open di whole Wetin dem talk, and tap again to fold am.
| Control | Wetin e do |
|---|---|
| Di employee name, for di top | Minimize am. Di call go continue while you dey use di rest of Nourva. For Hiring, one button with im face, name and di call time go stay near di bottom of di screen: tap am to go back to di call. To tap im call button for im desk go also carry you go back. |
| Microphone button | Mute am go switch off your microphone. E go then read Unmute am. |
| Camera button | E dey turn your camera on or off. E dey read camera on or camera off. |
| Flip camera | E dey show for di small picture of your camera while e dey on. E dey switch between di back and front lens. |
| End am | E dey end di call. |
| Box for di bottom | Type message, or add photo or file, while you dey talk. E go reach di employee sharp sharp. |
Everything wey di employee talk dey write for di band, so you fit follow call with di sound off, and you fit type your own side.
Show dem something
Start with Video call with and im name, or tap di camera button during voice call. Di employee dey see only wetin your camera show, and only while e dey on. If you ask dem to look at something while di camera off, dem go tell you; turn am on and ask again.
Di camera dey open for di back lens, so point am at wetin you want make dem see and talk wetin to look at. To show your face instead, ask dem to flip di camera, or tap Flip camera.
Look dis label and tell me if e fit my diet.Lesson call for pikin no get camera. See Lessons for pikin with di Teacher.
Wetin you fit ask for call
- Your language. Di employee go greet you for di language wey you last write to dem for dia desk, or for di app language if you never write yet. From den, dem go answer for di language of your latest words. Ask for language or dialect and dem go switch to am and keep am until you ask for another one.
- Finished work. Ask for report, plan or document and di employee go start am for dia desk. Di app go talk E don start. Di work go continue after di call end, and you go find am under E don ready.
- Work wey don finish. Ask to see dia latest report and dem go open am in front of you; di call go continue, minimized, while you dey read.
- Wetin una don discuss. Dem sabi di recent messages for dia desk and di last work wey dem deliver. Dem dey also use Nourva memory when you don on am; see Nourva Mind.
When di call end, one row wey get label Call · and im length go stay for di desk. Tap am to read di Wetin dem talk again.
Credits and limits
Call dey use credits while e dey run, and you need enough credits to start one. When your balance finish during call, di call go end and di app go talk Your call balance don finish. Hourly limit also dey for how many calls you fit start; di app go tell you when you reach am.
If di line cut, di band go read Dey reconnect…. When e come back, di employee go talk say di line cut and ask you to repeat wetin you last talk.
When call no wan start
| Wetin di app talk | Wetin to do |
|---|---|
| Allow the microphone make you call. | Allow di microphone for Nourva inside your phone settings, then call again. |
| You dey call with Nourva One. End am first. | End di Nourva One conversation, then call di employee. |
| You dey call with one name | You don already dey one call. Go back to am, or end am, before you call another person. |
| Line dey busy, try again after one minute. | Wait few minutes and call again. |
| Your credit don finish. | Add credits, then call again. See How credits dey work. |
| The call cut. Call again. | Tap di call button again. |
| Camera no gree open. Try am again. | Check say Nourva fit use your camera, then tap di camera button. |