How credits dey work
Wetin credits dey pay for
Credits dey pay for everything inside Nourva wey pass basic chat. Basic chat na text message wey no get search, thinking, file, picture or voice, and e dey free inside your daily free chats. Everything else dey use credits:
- Search, thinking, files, pictures and voice for chat.
- To talk with Nourva One.
- Arachne missions.
- Files from The Office.
- Work wey your employees do.
- Di Designer and di Financial Market.
- Media: pictures, clips, music and voice.
Basic chat dey use credits too once di free chats for dat day don finish. Bigger job dey cost more pass small one: paper from The Office, for example, dey cost more as im level, im length and im pictures dey increase. For di daily free chats, see Free chats every day.
Plan credits and Weekly power
Professional, Ultimate and Max dey come with plan credits. Dem dey refill to your plan amount for di start of every billing period, and wetin remain no dey carry go next one. Di Pricing page dey show how many each plan dey give.
Your plan get weekly allowance too, wey di app dey call Weekly power. E dey limit how many plan credits you fit use for one week. Di week dey start from your first use, and new one go open seven days after am.
When dis week power don finish, di app go tell you and show you di day wey e go renew. Till den:
- Your free chats still dey work, so basic chats inside your daily number still dey free.
- Extra credits go keep everything else dey run. Weekly power no dey limit dem.
To continue before e renew, add extra credits or move up one plan. To see how much power remain, open Settings › Subscription & usage: di card for di top dey show am with di day wey e go renew.
Di order wey credits dey take go
Nourva dey use wetin you get for dis order:
- Your free chats, for basic chats.
- Plan credits, reach your Weekly power.
- Extra credits, start with di ones wey go expire first.
For di app, if you dey Professional, Ultimate or Max and you add search, thinking or picture to message wey dey inside your free chats, you go pay only di difference.
Which credits dey expire
| Credits | E dey expire? |
|---|---|
| Plan credits | Dem dey refill every billing period, and wetin remain no dey carry go next one. |
| Extra credits wey you buy for web | Yes, 90 days after every purchase. Every purchase get im own date. |
| App Store packs, from Buy credits for iPhone and iPad | No, never. |
| Credits wey Nourva give you | No, never. |
If your plan end, you go move go Starter and you go keep every credit wey you get. Di plan credits wey remain for dat moment go become extra credits wey no dey ever expire.
Subscription & usage dey show your extra credits with Next expiry and date, or E dey stay for your account when none of dem dey expire. For di web view, see Check your balance and usage.
Credits for Starter
Starter no come with credits and e no fit buy dem. Im 10 free basic chats every day no need credits, and every screen dey open. Anything wey pass basic chat, dem go pay for am in full from di credits wey you get, like credits wey Nourva give you. Credits wey Nourva give you dey work for any plan.
To buy extra credits, move go Professional, Ultimate or Max first. See How to buy more credits.
You go see di price before big job
Bigger jobs dey show dia price before dem spend anything:
- Arachne clips, promos and music: one approval card dey show di price first, and dem no go make anything until you approve. If piece no finish, e go talk Nothing charged. See Wetin she go ask you first.
- The Designer: di button wey dey make your picture dey show im price for credits.
If job need more credits pass wetin you get, di app go tell you.