Employees

Hire someone in one tap

Open Hiring in the bar at the bottom. Pick a group with the chips (All, Your team, Work, Life, Home, Learn), then tap the person you want. Your team appears once you have hired someone.

1. Tap a person's card to open their page. It shows their role and what they do for you.
2. Tap Hire followed by their name, for example Hire Emma.
3. A message tells you they are on your team, and the page becomes their desk.

The page also offers two example questions. Tap one and Nourva hires the person and sends the question in the same move.

Hiring has no limit, and each reply is billed like any chat. You can hire them on any plan; on Starter their work runs on credits Nourva gives you. Pricing lists what each plan includes.

Write to them

Open a person from Your team to reach their desk, then write in the box that says Message and their name. They answer in the conversation. A button under an answer can turn it into a finished piece, for example Turn it into a plan or Turn it into a report.

Should I take the job offer? It pays 12% more but the commute is an hour each way.

Employees follow Nourva's memory, so there is no memory switch on a desk. You choose how memory works in Turn memory on and choose what remembers.

Add photos, a camera shot or files

1. Tap + in the message box.
2. Choose Photos to pick pictures from your library, Camera to take one now, or Files to add documents.
3. Write your question and send it.

A message carries several attachments, and each file has a size limit. Documents can be PDF, Word, Excel or text. If a file you pick is too large, the desk says so and adds none of that pick.

What they do before they answer

When a question needs facts from the world, the employee looks them up first. A strip headed Looking into it first lists each lookup and marks it Found or No result; once they start writing, it shows how many lookups came before the reply. The kinds you may see are Web search, News, Flights, Hotels, Weather, Visas & holidays, Distances, Prices & rates, Recipes & nutrition and Facts.

For real work, such as a plan, a trip or a comparison, the first answer is short. Instead of a list of questions, they fill a missing detail with a sensible assumption and say so, then give the option they recommend with its key figure, why, and what they could not verify. Ask for the details, the full version or a long answer, and you get that part in full. A finished report is a separate step; see Get, share or delete a report.

Each employee answers in the language or dialect you write or speak, or the one you ask for, and keeps to it until you ask for another.

Start fresh, or let someone go

On a desk, tap ⋯ to find both options.

• New session clears the conversation with that person. It appears once the conversation has messages. A popup asks first: tap Start new session. The work they delivered stays.
• Let and their name, for example Let Emma go, takes them off your team. A popup asks first, and the pieces they made stay on your phone. You can hire them again from their page.

If an employee is still working, New session shows Finish or stop the current work first.

When a message does not go through

• You're out of credits. The desk cannot reply until you have credits again.
• Needs a plan. This work could not start on your current plan; see Pricing.
• That's the limit for today. You have reached a limit on this work for the day.
• That file is too large. Add a smaller file.
• Couldn't reach the room. Try again. Check your connection and send again.

Ask for a finished piece

An employee answers in the conversation first. When you want something to keep, such as a report, a plan or a checklist, turn the answer into a finished piece. Each employee builds one piece at a time and keeps it on their desk.

1. Open Hiring, tap Your team and open an employee.
2. Ask your question in the box.
3. Tap the ink button under their latest answer. Its words fit what you asked and who you asked: Turn it into a plan, Turn it into a trip plan, Turn it into a recipe, Turn it into a workout plan, Turn it into a checklist, Turn it into a guide, Turn it into a comparison, Turn it into a dashboard or Turn it into a report.

Plan 5 days in Lisbon in March for two of us. I want the full version, with every detail.

The desk then shows three steps, Take in, Plan and Build, with a running clock and a line such as Looking things up… or Building…. Tap Stop to end the work. On iPhone, a card on your Lock Screen follows the same steps.

You can leave the app or lock your phone. When you come back, the desk says Picking it back up… and carries on without starting a second run. A notice tells you when the piece is ready, by its name, for example Your report is ready or Your trip plan is ready.

If the work stops, the desk shows Couldn't finish it with Try again, or It arrived unfinished. One tap finishes it. with Finish it. A piece uses credits like the rest of an employee's work; with none left, the desk says You're out of credits.

What a report holds

• Research first. Before planning, the employee looks things up and reads the best pages they find.
• Real names. Places and options are named by their real names. A price, a rating or an opening hour appears only when the research found it.
• Designed for your question. Each report is built with the maps, timelines, comparisons, day-by-day schedules and charts that suit it, not from one template.
• Pictures made for it. The pictures are made for the report, or come from your own photos. None is taken from the web.
• Numbered sources. A researched report lists its sources by number, and a number in the text jumps to its source.

A new report is compact by default. If your own words ask for the full version, as in the example above, you get the long one. When you change a report, it keeps its size and grows only the part you name.

Open it and change it

Delivered reports sit in two places: the Delivered view next to Chat on an employee's desk, and the Delivered shelf on the Hiring home, which shows each employee's latest report. Tap a report to read it. On the desk, the newest report has Open it and Change it.

1. Tap Change it, or open the report and use the box at its foot, which reads Ask Emma to change something with the employee's name.
2. Write what you want different and send it.
3. The same employee revises that same report.

Make day 3 slower and add a place for lunch.

When an employee offers you several options, answer «all» and they set every option side by side on one page, with a verdict. On that page, Plan this one plans a single option. Plan them all asks first, with a popup such as Plan all 4 options?. If you agree, the employee plans the options one after another, each on its own page, and each uses credits like any page.

Pass it on

At the foot of a report, Next steps offers a few tiles chosen for that report, such as Calendar, Share, Change it or Hand to a colleague. The ⋯ at the top of the open report holds these actions:

• Everything to Calendar adds every dated step to your calendar, each with an alert. It shows only when the report has dated steps, and it works on iPhone and iPad.
• Share sends the report's text through your phone's share sheet. If sharing is not possible, Nourva copies the text and says Copied.
• Copy as text copies the report's words.
• Hand to and a colleague's name, for example Hand to Omar, opens that colleague's desk with a first line already in the box: who made the report and its title. You read it and send it yourself.

Export a report

In the open report, tap ⋯ and choose Export. Pick a format, and the file is made from the page as it is now and kept in your Files.

The file appears as a card on the desk. Word, Excel and slides are made one at a time, so while another is being made the app says Another file is being made. Try again in a minute. Exports have a daily limit; when you reach it, the app says You've reached today's export limit. Try again tomorrow. If a page is too long for one picture, the app says so and suggests PDF.

Files an employee sends in a reply

Ask in the conversation and an employee can send a real file in their reply, such as a PDF, a Word or Excel file, slides or a picture. The card says Saved to Files when it is in your Files. If it could not be saved, the card says its link lasts a limited time, so open or share it soon.

Delete a report

You can delete a report in three ways:

• Press and hold its tile in Delivered.
• Press and hold its card on the Delivered shelf of the Hiring home.
• Open the report, tap ⋯ and choose Delete report.

A popup asks Delete this report? and says it will be deleted for good. Tap Delete to confirm, or Cancel. The app answers Report deleted.

Deleting removes the report from your account, so it goes from every device you use, and it cannot be brought back. While the employee is building something, the app says One piece at a time. Wait or stop the work, then try again. If the delete fails, the app says Couldn't delete the report. Try again.

Start a call

When talking is quicker than typing, call the employee. They answer out loud, and their words appear on your screen as they speak. Each employee has a voice chosen for them: the men on your team speak with men's voices and the women with women's voices.

You can call any employee you have hired, from their desk. Calls use credits, on any plan; see How credits work.

1. Open the employee's desk. Next to Chat and Delivered you see two round buttons.
2. Tap the phone button, Call followed by their name (for example Call Emma), for a voice call, or the camera button, Video call with their name, to start with your camera on.
3. If your phone asks, allow the microphone. If it is blocked, Nourva says Allow the microphone to call.
4. The employee greets you. When the screen reads Listening — go ahead, speak.

Emma, I have a job interview on Thursday. Can we practise the first five minutes?

You can be on one call at a time. You cannot start a call while you are talking to Nourva One: end that conversation first.

The call screen

The employee fills the screen. A band over the picture shows what is happening, such as Connecting, Listening — go ahead, Speaking or Reconnecting…, with the time of the call. It shows the last few lines of the conversation; tap it to open the whole Transcript, and tap again to fold it.

Everything the employee says is written in the band, so you can follow a call with the sound off, and you can type your side of it.

Show them something

Start with Video call with their name, or tap the camera button during a voice call. The employee sees only what your camera shows, and only while it is on. If you ask them to look at something while the camera is off, they tell you; turn it on and ask again.

The camera opens on the back lens, so point it at what you want them to see and say what to look at. To show your face instead, ask them to flip the camera, or tap Flip camera.

Look at this label and tell me if it fits my diet.

A lesson call for a child has no camera. See Lessons for a child with the Teacher.

What you can ask on a call

• Your language. The employee greets you in the language you last wrote to them on their desk, or in the app's language if you have not written yet. From then on they answer in the language of your latest words. Ask for a language or a dialect and they switch to it and keep it until you ask for another.
• Finished work. Ask for a report, a plan or a document and the employee starts it on their desk. The app says Started. The work keeps running after the call ends, and you find it under Delivered.
• Work already done. Ask to see their latest report and they open it in front of you; the call goes on, minimized, while you read.
• What you have discussed. They know the recent messages on their desk and the last piece they delivered. They also use Nourva's memory when you have it on; see Nourva Mind.

When the call ends, a row labelled Call · with its length stays on the desk. Tap it to read the Transcript again.

Credits and limits

A call uses credits while it runs, and you need enough credits to start one. When your balance runs out during a call, the call ends and the app says Your call balance ran out. There is also an hourly limit on how many calls you can start; the app tells you when you reach it.

If the line drops, the band reads Reconnecting…. When it comes back, the employee says the line dropped and asks you to repeat what you last said.

When a call will not start

Seat your team

A meeting puts two or three of your employees at one table to work on a question together. You chair it, and nobody speaks unless your line calls for them. You can hire employees on any plan, and the Meeting row appears once two people are on your team.

1. Open Hiring.
2. Tap ⋯ and choose Meeting.
3. Under Your team, tap two or three people. A fourth is refused with Only two or three fit in a meeting.
4. Tap a meeting type if you want one: Brainstorm, Work review, Decision, Planning or Quick sync. Tap it again to clear it.
5. Write the topic in the box, What's the meeting about?, and send it.

Your first line becomes the meeting's topic and the title of its minutes. An empty table also offers two example topics you can tap. The Hiring home has ready-made meetings too: see Start from what's going on.

Talk at the table

Send a line with no @ and no name, and the chair picks who answers: the people whose field it needs, most relevant first. The talk shows The chair is choosing who speaks…, then who has the floor.

• Write @Name to speak to one person. Writing a seated colleague's name in your line works too.
• Write @Everyone to put it to the whole table. After the first answer, each person speaks only if their field adds something new, so someone may pass.
• Tap + (Mention someone) to pick a name or Everyone from a list.
• Tap Stop while the chair is choosing or someone is speaking.

After a turn, colleagues with something new to add can raise a hand. They appear under Raised hands with a short reason; tap a name to give that person the floor.

Should I take the job offer?

Bring in guests, reports and work

• Invite a guest. Tap + and choose Invite with a colleague's name; the list suggests teammates whose field fits the topic. Their @ goes into your line, and they join when you send it. Writing @ and the name of any hired colleague who is not at the table does the same. A meeting has room for a limited number of guests, each tagged Guest, and they answer to @ like anyone else.
• Share a report. Once someone at the table has delivered a report, tap +, choose Share a report and pick one under Choose a report to share with the table. The app says Shared with the table, and everyone at the table can use what it says.
• Ask for a piece of work. When you clearly ask one person for a document, plan or analysis, a card shows what they can prepare now. Start sends it to their desk; Not now dismisses it. The card then follows the work, and Open it opens what they delivered.

Run the meeting in rounds

Under the talk, Meeting cycle lists the rounds, your type's agenda first, with the next one marked. Tap any round and everyone at the table answers it in turn: Opening (what each brings), Work review (what each delivered and what is pending), Discussion, Brainstorm (new ideas from each, with a first step) and Decisions (a decision from each, with the action they own).

Once the meeting has a topic, tap Run the meeting and the table walks the agenda for you. It stops before the decisions and asks Everyone has spoken. Ready to decide? Choose Decide now to open the decisions round, or Not yet to keep talking. Pause ends the run after the round in progress.

The Meeting board keeps the meeting's Agenda, Decisions, Actions and Open questions in one card. The Secretary keeps it up to date, posts short notes on what was covered, decided and left open, and drafts the decisions and an action table after the Decisions round. Tap the card to open it, or choose ⋯ › Meeting board.

End it and use the minutes

End meeting appears once someone other than you has spoken.

1. Tap ⋯ and choose End meeting, or tap End meeting under the cycle.
2. Read the Meeting minutes card when it is finished, then use its buttons.

While the secretary writes, you see The secretary is writing the minutes… and the minutes fill in as they are written; Stop cancels. They cover the attendees, a short summary, the themes, the decisions taken, an action table with owner, due date and status, open issues and the next step, plus sections for the rounds you held, the reports you shared and the work done at the table. A note under them says Saved to your files or Not saved to your files.

After Send to desks, a message says how many desks got an order, such as Sent to 3 desks, and the button goes away. If the minutes fail, you see The minutes were not written. Nothing was lost — try again. Choose Try again, or Back to the meeting to keep talking.

Past meetings and follow-ups

Once the minutes are written, the meeting ends and its foot offers Past meetings, Follow-up meeting and New meeting.

• Follow-up meeting opens a Work review with the same people. It carries over the earlier actions, and its minutes report where each one stands.
• New meeting starts fresh. If a meeting is open, it asks first; its minutes, if written, stay in Past meetings.
• Past meetings (also in ⋯) lists your most recent meetings with minutes. Tap Open it on one to read it, then Copy, Share or start a Follow-up meeting from it.

How a lesson works

Noah is the Teacher on your team of employees. You set up a lesson, hand your child the phone, and the screen stays inside the lesson until a grown-up finishes it. Noah speaks to the child by name in short sentences and simple words, asks one question at a time and praises effort.

Lessons belong to the Teacher alone, so hire Noah first: open Hiring, tap Noah's card and tap Hire Noah. You can hire the employees on any plan. Their work, lessons included, uses credits. Plan details are on the Pricing page.

Set up a lesson

1. Open Hiring and tap Noah's card.
2. Tap For a child.
3. Type the Child's name.
4. Choose an Age.
5. Choose What to learn.
6. Choose How long.
7. Choose Chat or talk.
8. Tap Start the lesson. Once the name is in, the button reads Start with and the name.

The name and, for Something else…, the topic are required. The Parent lock note above the button reminds you to hand the phone over and how to finish. Nourva remembers your last setup and fills it in next time.

Noah starts in your app's language and then answers in the language the child speaks. In a language lesson, Noah teaches one word or phrase at a time, says it in the language being learned, then explains it in the child's language.

During the lesson

The lesson fills the screen. The rest of the app stays out of the child's reach, and if the app is closed and opened again, the lesson comes back locked on the same clock.

• Chat lesson. The child types in the box marked Tell Noah…. Noah greets the child by name and asks a first simple question.
• Talk lesson. Tap Talk with Noah. The child speaks and Noah answers in voice. The microphone must be allowed.
• Homework photo. In a chat lesson, tap + and choose Homework photo. One picture goes to Noah from the camera or the photo library. Noah says in one line what it is, then teaches it one step at a time and asks the child to try the next step instead of handing over the answer. If the picture is not clear, Noah asks for a better one.
• The board. In a chat lesson, for a sum, a spelling or the steps of a problem, Noah writes on The board: a card with a title and short steps. It is sized to the child's age, from things to count for the youngest to the real method with every step shown for the oldest.

Finish a lesson

A lesson ends on its own clock. The screen shows Time's up, and the child earns a star for a lesson that runs its full time. The count appears as Stars today and is kept on that phone. The screen stays locked until a grown-up finishes.

To finish, press and hold Hold to finish at the foot of the screen, or the lock at the top, until the lesson ends. A lesson ended early earns no star. Either way you land back on Noah's desk, and the lesson goes to the log.

Read the lesson log

On Noah's desk, tap Lessons. Each entry shows the child's name and stars, then when the lesson ended, the topic, the minutes, Chat or Talk, the child's number of answers and a short line from the lesson. The log belongs to your account and lists your most recent lessons. If no lesson is added for a long while, it is cleared. Before there is one, it says No lessons yet.

On the phone that ran a lesson, tap an entry to open its words, the child's and Noah's. The words of the most recent lessons stay on that phone.

If a lesson is still running that this phone is not locked into, for example one started on another phone, the screen shows who is in a lesson and the time left, with Resume the lesson and End the lesson.

Noah for grown-ups

Noah's desk works for you as well. Ask for anything explained at your level, step by step. Send a photo of homework and Noah solves it and shows the method. Ask for a study plan, a quiz or flashcards. Add photos, a camera shot or files with +, several at a time.

Quiz me on capitals

Who the employees are

The employees are 18 specialists, each with a name and a field: a travel planner, a mechanic, a legal consultant, a teacher and more. You find them in Hiring, a seat in the bar at the bottom of the app. Hire the ones you want and they become your team. Then you can write to them, call them, or ask them to make a finished piece such as a plan, a report or a CV.

When a question needs facts, an employee looks things up before answering. The desk shows Looking into it first and each lookup, such as Web search, News, Weather or Prices & rates, then whether it found something.

The eighteen

The Hiring page sorts the employees into four groups, with a chip for each at the top: Work, Life, Home and Learn.

Hire your first employee

1. Tap Hiring in the bar.
2. Choose a group chip, or stay on All.
3. Tap an employee to open their card. It shows what they do and two good first things to ask.
4. Tap the button with their name, for example Hire Emma. The app confirms with Emma is on your team.

If you tap one of the two first questions instead, the employee is hired and the question is sent in one step.

Once you have hired someone, a Your team chip appears and your team is listed first. There is no limit on how many employees you hire. To let one go, open their desk, tap ⋯ and choose Let Emma go. The app asks first, and the pieces they made stay on your phone.

What you can do with them

• Write to them. On a desk, type in the box that says Message Emma…. Tap + to add Photos, a Camera shot or Files, several at a time. See Hire someone and ask them.
• Ask for a finished piece. Tell them what to make. You watch it move through Take in, Plan and Build, and the result waits under Delivered on their desk. See Get, share or delete a report.
• Call or video. Each employee talks in their own voice, with the words on screen. Turn on the camera to show them something. See Call or video an employee.
• Hold a meeting. Seat two or three of your team at one table while the secretary takes notes, and get the minutes at the end. See Hold a meeting and get the minutes.
• Lessons for a child. Noah, the Teacher, gives lessons to a child. The phone stays in the lesson until a grown-up ends it. See Lessons for a child with the Teacher.
• Start from what is going on. If you are not sure who to ask, begin from What's going on? on the Hiring page. See Start from what's going on.

Four slow days in Istanbul next month. Where do I start?

Plans, credits and memory

You can hire the employees on any plan. Plan prices are on the Pricing page.

• Credits. Hiring has no limit, and each reply is billed like any chat. Work beyond a basic chat uses credits. Professional, Ultimate and Max include a weekly allowance and can buy more. See How credits work.
• Starter. Every screen is open, Hiring included, and the employees' work runs on credits Nourva gives you. Starter includes no credits and no memory. When no credits are left, the app says You're out of credits.
• Limits. Some work has a daily limit. When you reach it, the app says That's the limit for today.
• Memory. The employees follow Nourva's memory and have no switch of their own. They use what Nourva remembers when your memory is on Fully cloud. With Fully on-device, or with memory turned off, they do not. See Turn memory on and choose what remembers.

Take a tour

The tour walks you through the employees step by step, from the groups and hiring to finished pages, calls, meetings and lessons.

1. Open Hiring.
2. Tap ⋯ at the top right.
3. Choose Take a tour, the first row.

Tap Next to move on, or Let me try to practise a step. Practice changes nothing in your account. Tap Close the tour when you want to stop.

Pick a way to start

You do not need to know which employee to ask. Open Hiring in the bar and scroll below the people: each starting point there brings the right employees to what you want done.

Start from a moment

What's going on? says “Start from your moment. The right people come to it.” The moments are Something broke, A trip coming up, Looking for a job, A big money decision, My business is stuck, Homework tonight, Cooking for a crowd, A plant is dying, Getting back in shape and A contract to sign.

1. Tap the moment that fits.
2. Tap the employee you want. Each row names one, what they cover and a first line; Something broke offers Nora for wiring and Jack for the car.
3. Finish the line waiting in their desk's box, and send it.

Why does my breaker keep tripping?

Nothing is sent for you. If they are not on your team yet, the desk shows Hire Nora (with their name) first; once they join, the line is in the box.

Follow a program

A program is one goal in steps: “Each step is a normal job, call or meeting, billed as it is today. You start every step.”

1. Tap a program to see its steps. Each is marked A piece, Call · 10 min, Video call · 20 min or Meeting · minutes.
2. Tap Start step 1.

Then, by step:

• A piece: the desk opens with the step's words in the box. Finish the line and send; it counts as done when they deliver it.
• A call or video call: the call begins. If that person is not on your team, the app says “Emma joins your team first. Tap again to start.”
• A meeting: anyone missing joins, and the meeting opens with the step's first line in the box.

A finished step shows a check, and the button moves on, such as Start step 2. At the end you see “Every step is done.” and Start over. Progress is kept on this phone, and the home shows where you are, such as “Step 2 of 4 · A cover letter that sounds like you”.

Take an example, make it yours

Take an example, make it yours says “Change the blanks. They make the rest.” The examples are A trip, day by day, A CV for the job you want, Is this quote fair?, A dinner party, A month of posts and A contract, clause by clause.

1. Tap an example. Its fields arrive filled with a sample, such as Where, When and Budget for the trip.
2. Replace each value with yours, and clear any you do not need.
3. Tap Make it with Adam (or whoever makes that example).

You get lists what comes back. One message goes to their desk: the example's name, then each field you filled in. For a CV or a contract, the field reads “I will attach it on the desk”: attach the file there after it sends. If needed, the page says Adds Adam to your team, and they join as it sends.

To see finished work first, use See what they make. Each card is marked Example, such as “Istanbul · 4 slow days” by Adam, and opens a full sample report. Under For you, tap a detail to try another answer, or In your own words to open their desk.

Put a team on it

Put a team on it holds ready meetings: “Three seats, one table, minutes with owners and dates.”

1. Tap a meeting.
2. Tap Open the meeting. Anyone missing joins, and the app names them.
3. Send the first line waiting in the box, addressed to everyone, or change it first.

They answer in turn, most relevant first. When you end the meeting, the secretary writes the minutes: what was decided, who owes what, and by when. Only one meeting is open at a time; if one is, the page offers Go to the meeting.

Hand them something, or read a tip

Hand them anything shows what you send and what comes back:

• An old CV to Emma: Rebuilt for the role
• A photo of the quote to Jack: Fair or not, line by line
• A photo of the leaves to Chloe: What is wrong, and the fix
• A photo of your fridge to Marco: Tonight's dinner, from it
• A lease, as a PDF to James: Three clauses flagged

Tap a card and that desk opens with words such as “Here is my fridge. What can I cook tonight?” in the box; attach your photo or file and send. It shows until you hire your first employee.

Tips from the team are short lines from Jack, Chloe, Emma, Adam and Marco; a tap opens that desk.

Who joins and what it costs

Make it with, Open the meeting and a program's call, video call or meeting step add anyone missing to your team. A moment, a card you hand over and a piece step open the desk instead, where you hire them first.

“Hiring has no limit. Each reply is billed like any chat.” You can hire them on any plan; on Starter their work runs on credits Nourva gives you. See Pricing.