Chat

Ask in Chat

Chat is the first seat in the bar at the bottom, and the screen Nourva opens on. Use it for everyday questions, writing help and quick answers. Type in the box, which reads Ask me anything, and tap the send arrow. Nourva answers in the same screen, and you can keep asking.

• Stop: while a reply is being written, the send arrow becomes a stop button. Tap it to end the reply. What was written so far stays, marked Stopped.
• Retry: under a reply, tap Retry to ask the same question again. If an answer fails to arrive, Retry is the button under it.
• New chat: tap ⋯ at the top, then New Chat. Your earlier chats are in ⋯ › History. See Find, pin and share your chats.
• Incognito: ⋯ › Use Incognito starts a chat that keeps no history and uses no memory. See Chat in Incognito.

What the + sheet adds

Tap + beside the box to add something to your next message. The sheet lists, in order:

Search and Think are Off in every new chat. While one of them, or a Create item, is on, a small icon above the box shows it.

Talk instead of typing

The Chat box has no microphone of its own. To talk, use Nourva One, Nourva's voice: tap her seat at the top of the screen and speak, and she answers out loud. You need to be signed in, and talking uses credits. See Talk to Nourva One.

To hear a written reply instead, tap Listen under it.

Your language, your currency

Nourva answers in the language you write in, in any of the app's 20 languages. Write in Arabic, get Arabic; switch to English, and the next answer follows. To get an answer in another language, ask for it. When a reply mentions prices, Nourva gives them in your currency.

What a reply can carry

A reply is more than a block of text:

• Written answers and reports, laid out with headings, tables and pictures where they help. With Search set to Deep, Nourva reads widely and writes a report. See Search the web, read a link, get a file.
• Live cards above the answer for a quick fact, such as the weather, a price chart, a match, the time somewhere or a currency conversion. Each shows one answer, with More for the rest. See Work with a reply.
• Choices you tap instead of typing, and buttons that open another part of Nourva.
• Pictures, voice notes and songs that you ask for. See Make and edit pictures and Make a voice note or a song.
• Files: ask for a published document on a public topic, and Nourva finds the real file, such as a PDF, and attaches it to the reply. See Search the web, read a link, get a file.

Under a finished reply you can Copy, Share, Retry or Listen, and tapping a paragraph offers more, such as translating or simplifying it. See Work with a reply.

Free chats and credits

A basic chat is a text message with no search, thinking, file, picture or voice. Each day your plan gives you free basic chats: 10 on Starter, 30 on Professional, 40 on Ultimate and 50 on Max. Without an account you can chat only, 3 messages a day on that device. Everything beyond a basic chat runs on credits. In the app, on a paid plan, adding search, thinking or a picture to a message inside your free chats costs only the difference. To see how many free chats are left, open Settings › Subscription & usage and look under Today.

What you can ask for

Nourva can look things up on the web, read a page you point it to, and find a published document for you. Each one is a different request, and none needs a special screen: you do it from the chat.

• Search brings current information, with sources you can open.
• A pasted link makes Nourva read that page and answer from it.
• A request for a file brings back a real, published file attached to the reply.

Turn on Search

Search is a dial with four levels. It is Off when you start a new chat.

1. In a chat, tap + beside the box.
2. Tap Search and choose a level. On Android, each tap on Search moves to the next level, and after Deep it goes back to Off.
3. Check the level beside Search, then write your message and send it.

While Search is on, a small plate with a globe sits above the box. To see the level or change it, open + again. Choose Off and the plate goes away.

Use the sources

An answer that used the web carries small numbers inside its sentences, and a Sources card under the reply.

• Tap a number in the text. The sentence it supports lights up, and a bar shows the source's name with Open.
• Tap the Sources card to unfold the list, then tap a source to read it.

A source opens inside the app, so you stay in your chat.

Deep research

At Deep, Nourva does more than skim results. It reads pages and writes a report with numbered sources. It thinks as hard as it can, whatever Think shows, and it takes longer than the other levels. Use it for a comparison, a decision or a subject you want covered properly.

If the research cannot reach enough sources, Nourva says so at the top of the answer. It does not claim to have searched, and it shows no sources.

Paste a link

Paste an address that starts with https://, or name a page, and ask what you want to know.

What does this page say about refunds? https://example.com/terms

Nourva reads the page's text and answers from it, and it can look for a passage you name. This works with Search on Off.

Ask for a file

Ask for a document on a public subject, such as a government plan, an annual report or a standard.

Send me the PDF of the company's latest annual report.

Nourva finds a real file, checks that it fits what you asked for, and attaches it to the reply as a file card. If no file fits, it says so. It never presents a file as the one you wanted when it is not.

1. Tap the file card to open it.
2. Tap ⋯ and choose Explain it.

Nourva One opens, and she talks you through what the file is and what matters in it. To go further, see Talk to Nourva One.

Save the files you want to keep. A file Nourva fetches stays for a limited time, and after that you ask for it again. In Incognito, a file you ask for comes as links instead of an attachment.

Search and credits

A basic chat is a text message with no search, thinking, file, picture or voice. A message with search is more than a basic chat, so it uses credits.

• Starter: search runs on credits Nourva gives you. If you have none, the app shows Needs credits, with See plans. Your free basic chats still work.
• Professional, Ultimate and Max: in the app, a message with search that falls inside your free chats for the day costs only the difference over a basic chat.
• Without an account: you can chat only, so Search is not available.

To see how many free chats you have left today, open Settings › Subscription & usage and look under Today.

What the Think dial does

Think sets how much effort Nourva puts into an answer. A higher step lets it think longer and write a deeper, longer reply.

Leave Think at Off for everyday questions. Turn it up when the answer is worth waiting for: a decision with trade-offs, a plan with many parts, a calculation, or a question you want worked through step by step.

Set it for a message

1. In a chat, tap + beside the box.
2. Tap Think and choose a step: Light, Balanced or Deep. On Android, each tap on Think moves to the next step, and after Deep it goes back to Off.
3. Check the step beside Think, then write your message and send it.

Think is Off when you start a new chat, and it stays on the step you chose until you change it. It works together with Search: you can have both on for the same message.

Think belongs to ordinary answers. Choosing Create image, Create voice or Create song turns it off, and turning Think on leaves those.

Which step to pick

A higher step takes more time before the reply starts, and a written piece, such as a report or a comparison, runs longer.

See what is on

While Think is on, a small plate with a brain mark sits above the box, so you know your next message will think. To see the step or change it, open + again. Choose Off and the plate goes away.

Deep under Search is a different setting: that deep research thinks as hard as it can, whatever Think shows.

Thinking and credits

A basic chat is a text message with no search, thinking, file, picture or voice. A message with thinking is more than a basic chat, so it uses credits.

• Starter: thinking runs on credits Nourva gives you. If you have none, tapping Think shows Needs credits, with See plans. Your free basic chats still work.
• Professional, Ultimate and Max: in the app, a message with thinking that falls inside your free chats for the day costs only the difference over a basic chat.
• Without an account: you can chat only, so Think is not available.

To see how many free chats you have left today, open Settings › Subscription & usage and look under Today. For how credits are used and bought, see How credits work.

What you can make

In a chat you can make two kinds of audio. A voice note speaks words: the passage you write, or a short script Nourva writes from your description. A song is written and recorded for you from a description: a theme, a mood, an occasion.

Both start in the same place: tap + beside the box, then choose Create voice or Create song. A small mark above the box shows which one is on. Choose the same row again, or start a new chat, to go back to ordinary messages.

Make a voice note

1. In a chat, tap + and choose Create voice.
2. Write the words you want spoken, or describe what you need, then send.
3. When it is ready, a voice note player appears in the reply.

A 20-second welcome for my bakery, in a warm woman's voice

A finished passage is read as you wrote it. From a short description, Nourva writes the words first, and you can say how long it should be and whether you want a man's or a woman's voice. Only your text is read: a file you attach is not, and if you send a file with no words, Nourva asks you to write them.

On the player you can:

• Tap play to listen, or tap the waveform to jump to a point.
• Tap the speed button to step through 1×, 1.5× and 2×.
• Tap Transcript to read the words as they are spoken. The word being said is underlined as it plays.
• Open the file card under the player to save or share the recording.

A voice note has a length limit. If you write more, only the first part is read and a note under the reply says so.

Make a song

1. In a chat, tap + and choose Create song.
2. Describe the song and send. You can give a theme, a mood, an occasion, who should sing (a man, a woman or a duet), or ask for an instrumental with no vocals.
3. Watch it come together: Writing the words, then Recording the song.

A cheerful birthday song for my sister, who loves the sea

Nourva writes original words first, in the language you ask for or the one you write in, and then records the song to them. You get one song card with its title, its length and Made by Nourva.

Tap Lyrics on the card to read the words. The line being sung is marked as the song plays, and you can tap any line to jump there. Save, Share and Make another sit under the lyrics.

An instrumental has no singing and no lyrics, so the card shows More instead of Lyrics, with the same three buttons under it.

Not quite right? Tap Make another. Nourva sends your request again and makes a new song from it.

Credits, limits and how long files last

A voice note or a song is more than a basic chat, so it uses credits. A basic chat is a text message with no search, thinking, file, picture or voice.

• Starter: they run on credits Nourva gives you. If you have none, Nourva shows Needs credits and your free basic chats keep working.
• Professional, Ultimate and Max: they use your credits, and you can buy more when you need them.
• Without an account: you can chat only, so voice notes and songs are not available.

Voice notes and songs each have an hourly limit. When you reach it, the app tells you, for example You reached this hour's song limit. Try again soon.

Voice notes and songs are kept for a limited time. After that the player says This recording has expired and can't be played. Save the ones you want to keep. You can ask again, but you get a new recording, not the same one back.

When a song doesn't come back

The app says what went wrong in plain words:

Make a picture

You can make a picture right in the chat, and change it afterwards by saying what you want different. Describe what you want, as plainly or as carefully as you like.

1. In a chat, tap + beside the box.
2. Tap Create image.
3. Describe the picture and send it.

You can also skip the menu and ask in the box. Nourva draws when you ask it to.

Draw a lighthouse on a cliff at sunrise, soft watercolour

A single message can ask for only a small number of pictures. The picture arrives in the conversation, under Nourva's reply.

What you see while it is made

A picture takes a moment, and the chat shows where Nourva is with it. Four steps appear in turn: Read, Plan, Paint and Detail. Nourva reads what you asked, plans the picture, paints it, then adds the finishing detail. When you are changing a picture you already have, the first step reads Study instead of Read.

If a reply is still being written when you tap Edit, Nourva asks you to wait for it to finish. Tap Edit again afterwards.

What you can do with a picture

Under every picture you will find four actions.

If Copy doesn't work on your device, Nourva tells you and suggests Share.

Change a picture

1. Tap Edit under the picture.
2. The picture is attached to your message and the box starts with Change this picture:.
3. Finish the sentence with what you want different, then send it.

Change this picture: make it night, with the lighthouse lit

Nourva makes a new picture from the old one, and it arrives in the conversation.

Look closely in the viewer

Tap a picture to open it full screen in the picture viewer.

• Pinch, or double-tap, to zoom in. Drag the picture to move around when you are zoomed.
• Drag down to close, or tap the close button at the top.
• If the chat holds more than one picture, use the Next picture and Previous picture arrows to move between them. The count, such as 2 of 3, shows at the top.
• Save, Share, Copy and Edit sit at the bottom of the viewer too.

Save what you want to keep

Pictures you make in chat are kept only for a limited time. After that, the picture is gone and the chat tells you it is no longer available. Save the ones you want to keep.

You can always ask Nourva to make a picture again, but it will be a new one, not the same picture back.

Limits and credits

A picture is more than a basic chat, so it uses credits. A basic chat is a text message with no search, thinking, file, picture or voice.

• Starter: pictures run on credits Nourva gives you. If you have none, Nourva shows Needs credits and your free basic chats keep working.
• Professional, Ultimate and Max: in the app, a message with a picture that falls inside your free chats for the day costs only the difference over a basic chat.
• Without an account: you can chat only, so pictures are not available.

There is also an hourly limit on pictures. The app tells you when you reach it. Try again in a while.

To see your free chats left today, open Settings › Subscription & usage and look under Today. For how credits are used and bought, see How credits work.

What you can do with a reply

A finished reply is something you can work with, not only read. You can act on the whole reply from the row under it, or tap one paragraph and act on that paragraph alone. Replies can also carry live cards, choices you tap to answer, buttons that open another part of Nourva, and code you can preview.

These controls appear once a reply is finished. They are not there while Nourva is still writing, or after you stop a reply.

Under every reply

A row sits under each finished reply.

Listen uses credits. It reads in the voice of Nourva One, and you need to be signed in. If a reply fails, a Retry button is the only control under it. For how credits work, see How credits work.

Tap a paragraph

Tap any paragraph of a finished reply. It is marked, and a small bar appears beside it with four controls:

• Translate translates that paragraph where it stands. Once it is translated, the button reads Show original.
• Copy copies the paragraph.
• Listen reads the paragraph aloud. It uses credits.
• More opens a sheet for that paragraph.

Tap another paragraph and the bar moves. Tap anywhere else, or scroll, and it goes away. A card, a picture, a player or a link keeps its own tap, and pressing and holding text still selects it as usual.

Translate

Translate and Listen need an account. If the paragraph is in another language, Nourva translates it into the language of your app at once. If it is already in your language, you choose the language to translate into. A translated paragraph shows Translated from and the language it came from, with Show original to switch back.

What More holds

More opens a sheet that quotes the paragraph, or the whole reply, at the top. Four tiles come first: Translate, Copy, Share and Listen. Under them:

Two more rows sit at the bottom. On a paragraph, Select text selects it so you can copy part of it. Copy as Markdown copies the paragraph or the reply with its formatting.

Send it somewhere else

When you are signed in, Send to shows where the words can go:

• One sends them to Nourva One, who picks them up as a message from your chat.
• The Office puts them in the Office's box, ready for you to send.
• Arachne puts them in her box, ready for you to send.
• Drop sends them to your computer as a text file, through Nourva Drop. If no computer is linked, the app says so.
• Files saves them to your files in Nourva as a text file.

An Incognito chat sends nothing out. To send from one, end Incognito first. See Chat in Incognito.

Live cards

When your question is about something with a ready-made answer, the reply can open with a card above its words. Nourva picks the card that fits what you ask. There are twelve kinds:

• Weather
• Price chart
• A match
• Standings
• A film or series
• A knowledge panel
• Top stories
• Currency converter
• Local time
• Unit converter
• Dictionary
• Prayer times

A card shows one answer and its source. Tap More on the card to open the rest of it in place; one card of a reply is open at a time. The currency card says Daily reference rate, not a live quote, so treat its figure as a guide and not as the rate you would get from a bank. Without an account you chat only, so there are no cards.

Choices and buttons

A reply can end with a row of choice chips. Tap one and Nourva sends that option as your next message, so you answer without typing. A reply can also end with a button that opens another part of Nourva, such as your plans or the Office. Tap it and you go there.

Code previews

Code in a reply is drawn as a block with its language and line count. A long block folds; tap Show all and the line count to open it, and Show fewer lines to fold it again. Copy copies the code.

HTML, SVG, Markdown, JSON and CSV also get a Preview button. It shows the result as it would look, in a sheet inside the chat. Scripts and the internet are off in the preview, so a page you preview cannot run code or load anything.

What you can ask

Add a photo, a PDF or a document to your message and ask about it. Nourva reads what you attached and answers from it.

What does this letter ask me to do, and by when?

Use it to get a summary of a long report, the numbers out of a table, the text on a photographed sign, or a plain-words explanation of a contract. Attachments are for questions about something you already have. To make a new picture, see Make and edit pictures.

Attach something

1. In a chat, tap + beside the box.
2. Choose Photos to pick from your library, Camera to take a photo, or Files to pick a document. You can pick several photos or files at once.
3. Check the cards that appear above the box. Tap a card to look at it, or tap × on it to remove it.
4. Write your question and send the message.

To add more, tap + again. A line above the box counts what you added, for example 3 items. In your sent message, a photo shows as a small picture and a document as a chip with its name.

If the camera does not open, check that Nourva is allowed to use the camera in your phone's settings, or choose Photos instead.

What Nourva can read

Nourva does not read other kinds of file, such as audio, video or zip archives. A very long document is read from its beginning, and Nourva says in its answer that the file was cut.

To turn a paper into a clean document, use the scanner in the Office instead. See Scan a paper.

How many, and what your message tells you

One message takes a limited number of items. The pages of a scanned PDF count among them.

When you try to add more than fits, the line above the box tells you so: it asks you to remove one first when the message is full, or says how many were left out.

When a file does not go through, a short note appears under your message, and the rest of the message still goes:

• Couldn't read: with the file's name and — not sent. The file is a kind Nourva cannot read, a document that is damaged or locked, or a text file that is too large.
• Not sent, with the file's name: that file did not fit in the message.

Nourva's answer also says which files it did not receive. To ask about a file that was left out, attach it again in your next message.

Credits and accounts

A basic chat is a text message with no search, thinking, file, picture or voice. A message with a photo or a file is more than a basic chat, so it uses credits.

• Starter: attachments run on credits. Starter includes no credits, but credits Nourva gives you work on any plan. If you have none, tapping Photos, Camera or Files shows Needs credits, with See plans. Your free basic chats still work.
• Professional, Ultimate and Max: in the app, a message with an attachment that falls inside your free chats for the day costs only the difference over a basic chat. After your free chats, it runs on your credits.
• Without an account: you can chat only, so attachments are not available. Tapping one asks you to sign in.

To see how many free chats you have left today, open Settings › Subscription & usage and look under Today. For how credits are used and bought, see How credits work.

What Incognito is for

Use Incognito for a question you don't want to leave a trace: the chat never appears in your history, Nourva doesn't use your memory in it, and nothing from it is learned. When you end it, the whole chat is erased.

Nourva still reads each message to answer it. Nothing is saved on your phone either, so an Incognito chat doesn't come back after you quit the app. Anyone signed in can use it, on any plan.

Start an Incognito chat

1. Open the Chat screen.
2. Tap ⋯ at the top, then tap Use Incognito.
3. Write your message.

You start from a fresh, empty chat; the chat you were in stays in History. A short note confirms: Incognito chat: no history, no memory, no learning — fully erased on close. The box reads Incognito — no history, no memory, and a chip reading Incognito — erased on close stays on the screen so you can tell at a glance.

End it

Tap the Incognito — erased on close chip. Nourva shows The incognito chat is fully erased, and you are back at a new, empty chat.

These also end it and erase the chat:

• The back arrow at the top of the chat.
• ⋯ › Use Incognito again.
• ⋯ › New Chat.
• ⋯ › History, or opening any chat from there.

Nothing is saved first, so an Incognito chat can't be brought back. To keep something, copy it, or use ⋯ › Share Chat to send the conversation as text before you end it.

What changes inside Incognito

If your plan has no memory, Incognito still keeps no history and erases the chat when you end it.

What Incognito can't do

• No files attached. Ask for a published file, such as a report or a manual, and Nourva gives you links to it instead of attaching it.
• Nothing handed on. A file in an Incognito chat can't be sent to another part of Nourva. The Send it to sheet tells you: An incognito chat hands nothing out — end incognito, then send it.
• No pinned file. A file you had pinned to the chat is not carried into Incognito.

To do any of these, end Incognito and ask again in a normal chat.

Your chats, in one list

Every chat you have with Nourva is saved in History. Open it to find an old chat and carry on, pin the ones you return to, rename them, or delete the ones you no longer need. To show a conversation to someone, Share Chat sends it as text.

History is kept on this device, for the account you are signed in with. It does not move to your other devices, and signing out of Nourva clears it from this one.

Find a chat

1. On Chat, tap ⋯ at the top.
2. Tap History. Chat history opens, with your pinned chats first and then the most recent, each with when you last used it.
3. To narrow the list, tap Search chats… and type part of a chat's name. A new chat is named after the start of your first message.
4. Tap a chat to open it and carry on where you stopped.

If nothing matches, the list says No chat matches that search.

Pin, rename or delete a chat

In Chat history, swipe a chat sideways, or press and hold it. Three buttons appear: Pin, Rename and Delete.

• Pin keeps the chat at the top of the list and confirms with Pinned to the top. Tap it again to unpin.
• Rename asks for a Chat name.
• Delete turns the row into Chat removed from history with Undo. Tap Undo within a few seconds to bring the chat back to the list. After that it is deleted from this device. If it was the chat you had open, it closes at once.

Start a new chat, or step back

• Start fresh: tap ⋯ › New Chat. The chat you were in stays in History.
• Step out of a chat: tap the back arrow at the top of the chat. The chat closes and stays in History, and your next message starts a new one.

To pick an old chat up again, open it from History.

An Incognito chat never appears in History and is erased when you close it. See Chat in Incognito.

Share a chat

1. Open the chat you want to share.
2. Tap ⋯ › Share Chat.
3. Your device's share sheet opens with the conversation as plain text, each turn marked «Me» or «Nourva». Pick any app that takes text.

Nothing is published and no link is made: only the text goes where you send it. Share Chat appears only while a chat is open, and an empty chat shows Nothing to share yet.

To share one reply instead of the whole chat, tap Share under that reply. See Work with a reply.

After a screenshot

On iPhone and iPad, take a screenshot while a chat is open and a Share conversation pill appears with the note Screenshot taken. Tap it to open the share sheet with the conversation as text. If you leave it, the pill goes away after a few seconds.