Terms of Service

By downloading, installing, or using the Nourva desktop application or any associated web services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Nourva ("we", "our", or "us"). We reserve the right to update these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

Nourva provides an AI-powered desktop automation agent for Windows 10 and Windows 11. The Service includes: - A desktop application (the "Agent") that enables natural language control of your Windows PC - Access to cloud AI model inference (subject to your subscription plan and credit balance) - Web application features including account management, billing, and settings - Document generation capabilities for Excel, Word, PowerPoint, and PDF formats - Web automation features via Chrome browser integration - Email and messaging automation capabilities The Service is provided on a subscription basis. Features available to you depend on your active subscription plan.

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that: - You are at least 13 years of age - You have the legal capacity to enter into a binding agreement - Your use of the Service does not violate any applicable law or regulation - If using on behalf of an organization, you have authority to bind that organization to these Terms

To access the Service, you must create an account. You agree to: - Provide accurate, current, and complete information during registration - Maintain and promptly update your account information - Keep your password confidential and not share it with any third party - Notify us immediately at [email protected] of any unauthorized use of your account - Accept responsibility for all activities that occur under your account We reserve the right to suspend or terminate accounts that violate these Terms or that we have reason to believe are being used fraudulently.

5.1 Plans and Credits Nourva offers subscription plans (Starter, Professional, Ultimate) with monthly credit allocations. Credits are consumed when you use AI model inference, web automation, and other computational features. Credits reset at the start of each billing cycle and do not roll over. 5.2 Payment All payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method for the applicable subscription fee on a recurring basis. 5.3 Cancellation You may cancel your subscription at any time through your account dashboard or by contacting [email protected]. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods, except where required by applicable law. 5.4 Price Changes We reserve the right to change subscription prices with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new price. 5.5 Refund Policy Refunds are handled on a case-by-case basis. Contact [email protected] within 7 days of a charge if you believe you have been charged in error.

You agree not to use the Service to: - Violate any applicable local, national, or international law or regulation - Infringe the intellectual property rights of any third party - Transmit any unsolicited or unauthorized advertising or spam - Engage in any form of automated scraping, data harvesting, or web crawling that violates the terms of service of any website you interact with - Attempt to gain unauthorized access to any computer system or network - Distribute malware, viruses, or any other malicious code - Harass, intimidate, or harm any individual - Use the Service to generate content that is illegal, defamatory, obscene, or fraudulent - Circumvent or disable any security features of the Service - Reverse engineer, decompile, or disassemble any component of the Service We reserve the right to terminate access for any user who violates this acceptable use policy.

7.1 Nourva's IP The Service and all its content, features, and functionality (including the software, algorithms, user interface, design, and documentation) are owned by Nourva and protected by copyright, trademark, and other intellectual property laws. 7.2 Your Content You retain ownership of any content you create using the Service (e.g., documents, reports). By using the Service, you grant Nourva a limited, non-exclusive license to process your content solely for the purpose of providing the Service to you. 7.3 License to Use Subject to these Terms and your active subscription, we grant you a non-exclusive, non-transferable, revocable license to install and use the Nourva desktop application on Windows devices that you own or control, solely for your personal or internal business use.

The Service uses artificial intelligence to generate content, automate tasks, and provide recommendations. You acknowledge that: - AI-generated content may be inaccurate, incomplete, or inappropriate for your specific use case - You are responsible for reviewing and verifying all AI-generated content before relying on it - Nourva makes no warranty regarding the accuracy, completeness, or fitness for purpose of AI-generated content - You must not use AI-generated content in contexts where errors could cause harm without appropriate human review Nourva is not liable for any decisions made based on AI-generated output.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://nourva.ai/policy to understand our practices.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, NOURVA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: - WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE - WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE - WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION PROVIDED THROUGH THE SERVICE Your use of the Service is at your sole risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOURVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR: - ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES - LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES - DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA - DAMAGES ARISING FROM ANY THIRD-PARTY CONDUCT ON THE SERVICE IN NO EVENT SHALL NOURVA'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO NOURVA IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Nourva and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: - Your use of the Service - Your violation of these Terms - Your violation of any rights of a third party - Any content you create, share, or process using the Service

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including if we reasonably believe you have violated these Terms. Upon termination: your license to use the Service immediately ceases; we may delete your account data in accordance with our Privacy Policy; provisions of these Terms that by their nature should survive termination shall survive. You may terminate your account at any time by cancelling your subscription and requesting account deletion at [email protected].

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

For questions about these Terms, contact us at: Email: [email protected] Support: [email protected] Company: Nourva Location: Saudi Arabia